• The upcoming month's tuition is due at the last scheduled lesson of the current month, based on the number of lesson weeks in the upcoming month.  There are typically 4 lessons per month, but some months may have 3 or 5 lesson weeks.

• Lesson timeslots are not guaranteed unless payment is made on time.

• Automatic monthly credit/debit card billing is available, and is recommended for all students to insure continuation of your timeslot from month to month. 

• You may stop your lessons at the end of any calendar month. 
  
  You may also stop your lessons mid-month.  Any remaining lessons more than 7 days from your de-enrollment date may be refunded.
   

• Tuition is not charged for days that MTC is closed:  Memorial Day, July 4th, Labor Day, Thursday and Friday of Thanksgiving week, and all days from December 24th through January 1st.

• MTC may substitute a member of our teaching staff for a teacher who is on vacation.  Substitutions are normally limited to 4 lessons per year.  Substitute lessons are billed the same as regular lessons.  If you prefer to not have a substitute teacher, you may request a makeup credit (not a monetary credit) for that lesson.

• For lessons cancelled by Music Training Center: (snow, instructor illness, etc.), tuition is refunded in full.

• For lessons cancelled by the student:

  • Tuition for student-cancelled lessons is not credited, refunded, owed to the student,
    or carried forward to future months, regardless of reason or advance notice of the
    cancellation. 

  • Music Training Center still pays your instructor in full. 

  • Student-cancelled lessons may be eligible for makeup as outlined below.
     

• Makeup Policy

  • Lessons that you cancel prior to the lesson start time may be eligible for makeup.

  • Makeup lessons are not owed to the student.  We allocate available makeup lessons to students on a best-effort basis.  We aim to be equitable in the allocation of available makeup lessons by not offering repeated makeup lessons to the same students until other students have had the opportunity to make up lessons.  We do not guarantee that student-cancelled lessons can or will be made up.

  • To provide additional options for you to make up lessons, makeup lessons may be scheduled with any teacher, on any instrument, for anyone in your immediate family. 

  • Makeup lessons are scheduled only into time slots cancelled by other students. 

  • Makeup lessons are scheduled only in months when you have paid for a full lesson schedule. Makeup lessons can not be used during months when you are de-enrolled, or during months when you are booking only one-time lessons.

  • Makeup lessons have no financial value and may not be applied to tuition payments.

One-Time Lessons

• One-Time are not eligible for refund if cancelled by the student

• If a one-time lesson is cancelled prior to the lesson date, the lesson may be rescheduled.
  A one-time lesson may be rescheduled only once. 

• If a one-time lesson is cancelled on the lesson date, the lesson may not be rescheduled

Discounted Trial Lessons

• Trial lessons may be refunded only if cancelled before the lesson date

• If cancelled on the lesson date, a trial lesson may be rescheduled once.